Privacy Policy

Privacy Policy

Introduction

At https://dhow-cruise-dinner-marina.terratrek.net, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in alignment with international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://dhow-cruise-dinner-marina.terratrek.net
  2. Mobile applications and services associated with our platform
  3. Interactions on linked websites that fall under this Privacy Statement
  4. Communication channels initiated by us, such as emails, calls, or text messages

Important Note: This policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before engaging with these external resources.

Processing Activities

This Privacy Policy guides our interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of the websites associated with this Privacy Statement.
  3. You subscribe or unsubscribe from our communications, including newsletters and promotional emails.
  4. We receive feedback or reviews from you.

Personal Data Collection

We collect a range of personal data to enhance your experience and personalize our services. This includes:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  2. Payment Information: Securely collected cardholder data for processing payments, including credit/debit card numbers, expiration dates, and CVV codes.
  3. Financial Information: Data related to your transactions with us, such as amounts spent, purchase history, and billing addresses.
  4. Purchase Information: Details of the products or services you have purchased from us, including quantities and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to improve user experience on our applications.
  6. Location Data: Information about your geographic location when you use our location-based services or consent to sharing it.
  7. Feedback and Reviews: Content, ratings, and comments you provide to help us improve our products and services.
  8. Social Media Information: Data from social media platforms (if linked) that allows us to connect with you on these networks.
  9. Product Interest: Information about the products or services that interest you, helping us tailor recommendations.

We gather this data through various methods, including direct user input, tracking technologies, and third-party service providers.

Cookies

To enhance your browsing experience and provide valuable insights, we employ cookies in several categories:

  1. Strictly Necessary: These cookies are essential for basic website functionality and navigation. They ensure the smooth operation of our services.
  2. Preference: Cookies store user preferences and settings to personalize content.
  3. Analytics: Used to analyze site traffic, track usage, and gather general demographic data, helping us improve our platform.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the retention period expires or upon your request for deletion, we securely erase all collected information. Data is regularly reviewed to ensure it is accurate, complete, and up-to-date.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the use of your personal data under specific conditions.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our dedicated Privacy Team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website, and updated versions will be posted here. We encourage you to review this page periodically for the latest information.

Contact Information

For all privacy-related matters, including inquiries, unsubscribe requests, or data access/correction queries, please reach out to: